What We Can Learn From 360 Responders

When we listen closely to people who are reluctant to provide 360-degree feedback, their comments may hold the seeds of a solution.

The statement above came from a worker who regretted his refusal to participate:

“I’m opting out of this 360 with great reluctance. But let me say that, when I had the pleasure of working with him, it was a great experience. He is really, really committed to the company and its clients; and after writing this, I am thinking, ah hell, I should have given him a full 360!”

Those who don’t participate can show us how to avoid the most common mistakes in preparing participants. In this case, the organizers didn’t communicate the value of insights from ordinary people like himself.

Anxiety About Anonymity

Other responders don’t see the benefits of anonymous feedback. “I prefer communication and feedback, as opposed to evaluating others on paper,” said one.

Most of us agree. We believe in honest face-to-face communication. But we are not so brave about providing it, especially when it might exact a career penalty.

That’s why, in the run-up to a 360, it’s important to remind people of the value of providing confidential feedback.

Wrong Choice Of Participants

“This person is very quiet and reserved. Our jobs do not bring us together often. I have not spoken over 50 words to her.”

Sometimes the organizers select responders carelessly. That’s frustrating for them, and it degrades respect for the process.

Other times, the wrong people are selected to be assessed: “She is leaving the company on Monday. So there is no reason to complete her review.”

Unwillingness To Assess Oneself

“Do I really need to review myself?” asked a participant. “It doesn’t make much sense. “

Organizers had failed to communicate that a self-assessment would provide her with valuable information: how her self-image compares with the perceptions of others.

Good Preparation Is Key

As these comments show, it’s not so difficult to make 360s more friendly.

The key to success is to commit generous resources to the preparation of participants. And to listen especially to those who were not convinced by even your best efforts.

© Panometrics Inc.

Create Your Panoramic Feedback Account

Welcome to Panoramic Feedback! Complete the form below to create your new account and gain access to our powerful 360-degree feedback platform. Once registered, you’ll be able to start your projects, manage assessments, and explore all the features tailored to help you achieve your goals.
Panoramic Feedback Version*
By providing this information, you agree that we may process your personal data in accordance with our Privacy Policy

Request Demonstration

It can be challenging to choose the right 360-degree feedback platform that precisely suits the needs of your organization. You need a tool that’s simple, robust, easy to understand and implement, and easy to manage. Our demonstration will provide you with the experience you need to determine how Panoramic Feedback can support your goals.
After the following form has been submitted, a representative will reach out to you via phone, email, or both, to schedule your session.
By providing this information, you agree that we may process your personal data in accordance with our Privacy Policy