360-Degree Feedback Platform Security

Security of the system, confidentiality of feedback, and the anonymity of Responders are the three concerns at the heart of the Panoramic Feedback system.

For those reasons, we collect a very limited amount of essential information about Subjects and Responders: no physical addresses, bank information, passwords, etc. What we collect is the minimum required to provide 360-degree feedback services.

Administrators are provided access only to their individual partition in our system. Although this allows them to set up Projects, they cannot use it to link any particular assessment to a particular Responder, for the sake of confidentiality and anonymity.

Subjects have very little input to the system. They can only nominate Responders and provide a self-assessment.

Responders are able to access Subjects' online questionnaires, which is their only possible input.

For Subjects, we store only name, email address, and (if the client desires) job title.

For Responders, we have only the email address.

In addition, we collect ratings, i.e. how the Subject is rated by each Responder. This information is compiled into a report for the Subject which keeps the source of each rating anonymous. (We recommend to clients that Supervisor's ratings be exempted from anonymity, since it is their responsibility to be transparent with their direct reports about how they regard their work.)

The report referenced above is not retained in our systems. It is compiled on the fly, on request, from existing data.

The project administration ensures a high level of confidentiality as administrators cannot identify individual responders based on their specific responses. Server security is robust, with prompt application of security updates upon release. User access to the system is encrypted and secure, providing an additional layer of protection. Regular backups, conducted throughout the day, are both encrypted and stored in a secure location. The overall platform operates within a highly secure environment, with internet routes monitored by leading security providers to safeguard against potential threats.