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For consultants and organizations considering a 360 feedback project.
Panoramic Feedback help
Panoramic Feedback FAQs
Find answers about the platform, running a 360 project, and giving feedback. Choose a starting point or search all questions.
All questions
- What is 360-degree feedback?About 360 Feedback
- How does the 360 feedback process work?About 360 Feedback
- What can 360 feedback help someone learn?About 360 Feedback
- Who takes part in a 360 assessment?About 360 Feedback
- Can we assess several people in one project?About 360 Feedback
- What should we decide before launching a 360 project?About 360 Feedback
- How often should we repeat a 360 assessment?About 360 Feedback
- How much time should participants have to respond?About 360 Feedback
- How can we reduce bias in 360 feedback?About 360 Feedback
- How does Panoramic Feedback protect confidential responses?About 360 Feedback
- How do I get started?Getting Started
- Can I try the platform before choosing a paid plan?Getting Started
- Do I need certification to use Panoramic Feedback?Getting Started
- What is the difference between Essentials and Premier?Getting Started
- How do I arrange platform training?Getting Started
- Is there an extra charge for platform training and support?Getting Started
- What should I prepare for my first project?Getting Started
- What information does the platform store for an assessment?Getting Started
- Which rating scale should I use?Questionnaire Setup
- Can I customize the rating scale labels?Questionnaire Setup
- How many questions should a questionnaire include?Questionnaire Setup
- Can we use our own questionnaire?Questionnaire Setup
- Can I use a questionnaire from the library?Questionnaire Setup
- Which questionnaire elements can I change?Questionnaire Setup
- Can I reuse a questionnaire for another project?Questionnaire Setup
- Can we run an assessment in another language?Questionnaire Setup
- What do “subject,” “evaluator,” and “participant” mean?Participants and Invitations
- Do I have to complete the questionnaire in one sitting?Participants and Invitations
- Can I change feedback I have already submitted?Participants and Invitations
- Can I give feedback on a phone or tablet?Participants and Invitations
- What is the personal ID in my invitation?Participants and Invitations
- Who will receive the report?Participants and Invitations
- Could a written comment identify me?Participants and Invitations
- How many evaluators should we invite?Participants and Invitations
- How do I add evaluators?Participants and Invitations
- How do I review evaluator lists and response progress?Participants and Invitations
- Can I add evaluators after launch?Participants and Invitations
- Can I remove an evaluator from an assessment?Participants and Invitations
- Can I change an evaluator’s feedback group after launch?Participants and Invitations
- Which feedback groups can we use?Participants and Invitations
- How do I invite evaluators?Participants and Invitations
- What happens if I deselect someone as a subject?Participants and Invitations
- What happens if I delete a subject?Participants and Invitations
- What should I do if my invitation is missing?Emails and Reminders
- What if I am invited to give feedback about several people?Emails and Reminders
- How do I send invitations and reminders?Emails and Reminders
- Which types of automated email can I send?Emails and Reminders
- How many reminders should I schedule?Emails and Reminders
- When are scheduled emails sent?Emails and Reminders
- How do I resend an invitation?Emails and Reminders
- What should I do with a bounced email?Emails and Reminders
- What if participants are not receiving emails?Emails and Reminders
- How do I invite people added after launch or with corrected addresses?Emails and Reminders
- How do I check who has responded?Reports and Project Closure
- Does the questionnaire close automatically at the deadline, and how do I extend it?Reports and Project Closure
- How do I close a questionnaire?Reports and Project Closure
- Can I reopen a closed questionnaire?Reports and Project Closure
- What happens when a feedback group has too few responses?Reports and Project Closure
- Are self-ratings included in the feedback averages?Reports and Project Closure
- Can I pool written comments rather than show them by feedback group?Reports and Project Closure
- How do I generate and deliver individual reports?Reports and Project Closure
- When is an assessment credit used, and can I regenerate a report?Reports and Project Closure
- Which comparisons can an individual report include?Reports and Project Closure
- Can I export assessment results to a spreadsheet?Reports and Project Closure
- Can I produce a group report?Reports and Project Closure
- Where can I find pricing?Plans and Account Administration
- How do I order more assessment credits?Plans and Account Administration
- Can I upgrade from Essentials to Premier?Plans and Account Administration
- What if we do not have someone to administer the projects?Plans and Account Administration
- Can I change the account name?Plans and Account Administration
- What should I do if I have forgotten my administrator password?Plans and Account Administration
- How do I cancel an account?Plans and Account Administration
- Who owns our organization’s assessment data?Plans and Account Administration
- Can we delete assessment data?Plans and Account Administration
No matching questions. Try a different phrase, browse the topics, or contact Support.
What do you need help with?
Run a project
For administrators preparing assessments and producing reports.
Give feedback
For people invited to complete an assessment about themselves or a colleague.
Browse by topic
About 360 Feedback
Process, purpose, confidentiality, and assessment planning.
Getting Started
Demo accounts, plans, included training, and first-project preparation.
Questionnaire Setup
Questions, scales, reusable templates, and languages.
Participants and Invitations
Giving feedback, participant lists, assignments, and completion status.
Emails and Reminders
Invitations, reminders, resending, and delivery troubleshooting.
Reports and Project Closure
Deadlines, response thresholds, credits, reports, and exports.
Plans and Account Administration
Pricing, plan changes, account access, and data handling.
Need help with your next step?
For a project deadline, missing invitation, or report recipient question, contact the organizer named in your invitation. For platform setup or a technical problem, our Support team can help. Sales can advise on plans and new projects.
