Panoramic Feedback Plans and Account FAQs

The Pricing page lists current plans, platform fees, and assessment charges in US and Canadian dollars. It also explains demo limits and annual program options.

Contact Sales for help comparing plans, enterprise requirements, or separately priced project administration.

You can order credits from the OVERVIEW page in your account. Alternatively, contact Sales with the number of assessments you need so we can arrange an invoice.

Read when an assessment credit is used before preparing interim reports or exports.

Yes. Contact Sales to discuss the change and confirm the applicable fees, features, and terms for your account.

Compare current plans if you are considering white labeling, group reporting, historical comparisons, or export.

We can provide optional full-service administration with an agreed scope, including project setup, participant communications, response tracking, and report preparation.

Your organization or consultant sets the purpose, approves reporting arrangements, and leads interpretation and development work. Read about full-service administration or discuss the support you need.

Yes. An administrator can change it under OVERVIEW → Settings. Review any related branding or participant materials separately.

Contact Support if you need help finding the setting or changing account administration details.

Go to the administrator login page and choose Forgot Password. Follow the instructions, or contact Support if you also need help with your username.

Participants giving feedback should use their project invitation rather than the administrator login. Get help with a missing invitation. If an administrator leaves your organization, ask Support about the appropriate handover.

Contact Support to request account deactivation and confirm the cancellation arrangements under your agreement.

Before deactivation, review any reports or permitted exports your organization needs to retain and ask about data retention and deletion. Deactivation and deletion are separate actions.

Your organization retains ownership of the assessment data in its account. Access, reporting, exports, and retention should follow your agreement and the arrangements communicated to participants.

Review the Privacy Policy and ask Support about your account’s data-handling options. Ownership does not give administrators access to named evaluators’ confidential responses.

Administrators can delete project and participant records through the platform. Before deleting, check what the action removes and retain any reports or permitted exports required by your organization.

Deleted subject records and their associated feedback cannot be restored. Ask about account retention periods and any wider deletion requirements under your agreement. The Privacy Policy explains website data handling. Contact Support for help with an account-wide request.