Rating scales tell participants how to express their observations in a scored feedback question. Meaningful response labels help people interpret the choices consistently.
This page covers designing rating scales in Panoramic Feedback. Refer to it when matching a scale to the behaviour being assessed or reviewing whether the choices are clear to Responders.
A scale connects a response label with a score. A no-rating choice is different from a low score and can be useful when someone cannot judge a behavior.
