The Questionnaire section is where you design the content used to collect feedback in your 360-degree feedback project. The purpose of a 360 questionnaire is to provide balanced, multi-source feedback that helps subjects better understand their strengths, development areas, and how they are perceived by others.
What is a Questionnaire?
A 360 questionnaire is a structured survey that asks people to evaluate an individual’s performance, behaviors, and skills from multiple perspectives. It determines:
- What areas are being evaluated
- How responses are measured
- What type of feedback is collected
A well-designed questionnaire is essential for producing meaningful and actionable results.
What You Can Do in the Questionnaire Section
Within this section, you can:
- Create and edit numeric questions
- Organize questions into sections or headings
- Define rating scales
- Add narrative comments
- Customize the text shown to responders
- Import or export questionnaire content
- Preview the questionnaire before launching
Each of these actions contributes to building a complete and effective feedback tool.
How the Questionnaire Fits Into Your Workflow
The questionnaire is typically created early in the project setup process. A common sequence is:
- Create your project
- Build or import your questionnaire
- Add people
- Launch your project
Changes can be made to the questionnaire during setup, but it is recommended to finalize it before launching.
Key Components of a Questionnaire
A questionnaire is made up of several elements:
- Headings/Sections – Groups of related questions
- Numeric Questions – Statements that responders rate on a scale
- Rating Scale – How responses are measured (e.g., 1–5, agreement scales)
- Narrative Comments – Open-ended responses for additional insight
Understanding these components will help you design a structured and effective questionnaire.
Tips for Working with Questionnaires
- Keep your questionnaire focused and relevant to your objectives
- Use clear and consistent language in your questions
- Group related questions into logical sections
- Review and test your questionnaire before launching
