Monitoring email performance allows you to track how your project emails are being delivered and received by participants.
This helps you identify issues early and ensure that communication is effective throughout your project.
What You Can Monitor
In the Email Performance section, you can typically view:
- Emails sent
- Delivery status
- Bouncebacks (failed deliveries)
- Participant engagement (e.g., whether emails were received)
This provides visibility into how your communication is performing.
Why Monitoring Matters
Monitoring email performance helps you:
- Ensure invitations are successfully delivered
- Identify incorrect or missing email addresses
- Detect delivery issues early
- Maintain strong participation rates
Without monitoring, issues may go unnoticed and impact your project.
What to Look For
When reviewing email performance, pay attention to:
- Bouncebacks – emails that could not be delivered
- Missing responses – participants who may not have received emails
- Unusual patterns – such as low engagement after sending invitations
These may indicate problems that need to be addressed.
Taking Action
If you identify issues, you can:
- Correct invalid email addresses
- Resend emails where necessary
- Contact participants directly if needed
- Adjust your reminder schedule
Taking action early helps keep your project on track.
Tips for Monitoring Email Performance
- Check performance shortly after sending invitations
- Review bouncebacks and correct issues quickly
- Monitor response rates alongside email activity
- Use reminders to follow up with non-responders
Important Considerations
- Incorrect email addresses are a common cause of delivery issues
- Some emails may be filtered or delayed depending on the recipient’s system
- Regular monitoring helps prevent delays in your project timeline
Related Pages
- Automatic Emails
- Sending Invitations
- Sending Reminders
- Managing Participant Relationships
