The Security Settings page allows you to manage your login credentials and account security.
These settings help protect your account and ensure that access to your projects and data remains secure.
What You Can Manage
Email Address
Your email address is used for:
- Logging into the platform
- Receiving system notifications and emails
- Account-related communications
You can update your email address at any time.
Login Credentials
You can manage your login details, including:
- Username (displayed for reference)
- Password
Changing your password regularly helps maintain account security.
Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) adds an extra layer of security to your account.
When enabled, you will be required to enter a verification code in addition to your password when logging in.
You can:
- Enable or disable MFA
- Choose how verification codes are delivered (e.g., SMS or email)
- Update your MFA settings as needed
Why This Matters
Security settings help protect:
- Sensitive feedback data
- Participant information
- Organizational insights and reports
Strong account security is especially important when working with confidential feedback.
Best Practices
- Use a strong, unique password
- Enable Multi-Factor Authentication whenever possible
- Keep your email address up to date
- Avoid sharing login credentials with others
Important Notes
- Changes to your email or password take effect immediately
- MFA settings apply only to your user account
- If you lose access to your MFA method, you may need assistance to regain access
