Launching a project is the step where you begin collecting feedback by sending invitations to responders.
Once a project is launched, responders can access the questionnaire and submit their responses.
Before You Launch
Before launching your project, make sure the following are complete:
- Project Settings have been reviewed
- The Questionnaire is finalized
- All People have been added (Subjects and Responders)
- Responder relationships are correctly assigned
- Email settings have been reviewed and customized
Taking time to confirm these steps helps ensure a smooth launch.
How to Launch a Project
To launch your project:
- Go to the Emails section
- Review your invitation email settings (Responder Catalyst email)
- Schedule when invitation emails will be sent to Responders
Once invitations are sent, the project is considered active.
What Happens After Launch
After launching your project:
- Responders receive invitation emails
- Responders can access and complete the questionnaire
- You can monitor response progress
- Reminders can be sent to pending responders
Monitoring After Launch
Once your project has been launched, it’s important to monitor its progress regularly.
You should:
- Track response rates using Status Reports, paying attention to both overall progress and individual responder categories
- Correct bounced-back email addresses and resend invitations promptly
- Adjust your reminder schedule based on response rates and participation
- Ensure the project remains on track to meet the planned timeline
Regular monitoring helps maintain momentum, maximize participation, and achieve higher completion rates.
Tips for a Successful Launch
- Double-check people data before sending invitations
- Review email content to ensure it is clear and accurate
- Plan your reminder schedule in advance, but be prepared to adjust it based on response rates
- Launch your project at a time that is likely to maximize participation (for example, avoid launching just before weekends or holidays, or especially busy periods)
- Monitor responses closely during the early stages of the project
- Keep an eye on bounced-back emails and correct invalid email addresses promptly to maximize participation
Common Considerations
- Once invitations are sent, changes to people or questionnaires may affect your project
- It is best to complete all setup before launching
- If changes are needed after launch, review their impact carefully
