Adding People or Correcting Addresses After Launch

After a project has been launched, there may still be situations where additional invitation emails need to be sent.

This commonly happens when:

• New Subjects or Responders are added after the Responder Catalyst email has already been sent
• Email addresses are corrected or updated by the project administrator

How to Send Invitations to New Addresses

If you need to send invitations to newly added or corrected addresses after the original Responder Catalyst email was sent:

1. Go to the People section and add or update the required people or email addresses
2. Go to the Emails section
3. Edit your existing Responder Catalyst email and change the Send Date to a future date
4. Save the changes

Who Rescheduled Emails Are Sent To

When a previously sent Responder Catalyst email is rescheduled:

• The system sends the email only to recipients who have been added since the original email was sent or whose email addresses have been corrected
• Responders who have already received the email will not receive it again

Important Considerations

• Review newly added email addresses carefully before rescheduling the email
• Do not create a new Responder Catalyst email
• Newly created emails are sent to all eligible recipients, including those who already received invitations
• Always reschedule the existing email when sending invitations to newly added or corrected addresses after launch